Start taking orders for delivery and pick-up via Facebook and Web

Our free service is available only to restaurants and stores with 1 outlet. Have multiple outlets? Reach out to our team who will be happy to set you up with preferred pricing.

If you an agency and looking to use Jumper for more than 10 clients please fill the form here to schedule a call with our marketing team.

Our free support is available for Facebook Messenger and web. Interested in other platforms? Reach out to our team who will be happy to set you up with preferred pricing.

1. To ensure we are able to serve you the best, we are offering the following features to all accounts signing up under the Covid-Support initiative.

• Online ordering for pick-up and delivery via Facebook Messenger and web.
• Payment gateway integrations. (availability will differ based on geographies)
• Order management – process orders as accepted, preparing, out of delivery, or cancelled, and send automate message updates to customers.
• Live chat for Messenger & Web, with ability to share menu, request payments and view customer details.
• Loyalty and discounts – create discounts and order value based loyalty rewards.
• User accounts – 2 User role/account
• Free website: see example.

2. Additionally, the following features are available on request.

• Bot builder – build custom bots to generate leads and engage customers (Up to 2 active bots included).
• Comment replies: Automatically respond to customer comments on your Facebook post.

Yes you can simply print a QR and place it on your store. Your customers can scan the QR and place their order, while maintaining distance from each other.

No, since most delivery services don’t have open API’s we are currently not integrated with any such service. We understand that you may require such services to serve customers best, and recommend that you manually add your orders to the delivery service if they have the provision. We are working to curate a list of delivery service providers across the globe who offer this flexibility, if you have any recommendations please suggest it here.

If you are currently managing more than 10 businesses, and are looking to offer our free Covid-support service to your customers, you can reach out to us here for an official partnership and additional support initiatives.

If you are looking to offer this to multi-store outlets or enterprise accounts, please contact our sales to discuss your requirements and additional support for multi-outlet settings, multiple-menu settings, multi-channel support, multi-language support, multi-agent support, bot builder, automated responses, Natural Language Processing and Machine Learning.

Yes you can setup timings when you will accept pre-orders and menu items available for pickup.

After 3 months, we would re-evaluate the global situation and our ability to continue absorbing costs towards the initiative. In case we are not able to continue our support, we would charge either $30/mo or 2% of per sale whichever is higher and you will have the full discretion to cancel your account at any given time.

Being a lean team, we might not be able to support and assist everyone individually. To best help you, we are releasing out a series of online tutorials, videos and partnering with agencies to help you with the onboarding and support requests. Besides this, if you need any help we recommend to email us with all details, as our live chat associates might not be able to immediately address your concerns due to a higher than usual volume of requests.