svg
svg

COVID-19 SUPPORT

Start taking orders for delivery and pick-up via Facebook and Web

To support local business impacted by COVID-19 lockdowns, we are donating opening up our online ordering solution for free to all local restaurants, cafes, grocery stores, pharmacies and other retail establishments that are serving essential community needs.

Get started free

3 months free trial No credit card required Cancel anytime

svg

Lockdowns shouldn’t mean losing human connection and your business

Messaging on social and web platforms gives you the power to reach more people, in every part of the world, foster human relationships and have 1-to-1 conversations at scale. Jumper is the only ecommerce solution, that enables business to take orders, accept payments and send updates through Facebook Messenger and your website.


Try a demo for order taking

Reach

Connect with 1.3 Billion consumers using the Facebook Messenger platform every day to keep in touch with family, friends and businesses. Additionally get a free website to take orders.

Engage

Proactively assist your customers with their questions and requests through live chat. Share your menu, request payments right in the chat.

Serve

Simply add your menu and connect your payment gateway and enable your customers to place orders though live conversations or automated self-serve chatbot.

Manage

Effective manage incoming orders and send automated updates as you accept, prepare and send the order out for delivery.

Grow

Offer discounts and spend based loyalty rewards to keep customers coming back.

Start taking order in 1 day.

Easy setup

Connect your Square account in one click to import your menu and settings or manually add your menu on Jumper dashboard.

Configure

Setup your operating hours, delivery radius, pickup options, and location and let your customers know when you are not able to serve them.

Training

Free online training video for your staff to manage customer conversations, menu and orders through the Jumper dashboard.

Getting Started Guide

Setting up Square for Jumper

The future of Square, conversational ordering and pick up

Learn more

Sync Square menu with Jumper

Two-way sync with Square

Learn more

Facebook Messenger and Square to take orders on the go!

Converse, order, repeat

Learn more

FAQs

Our free service is available only to restaurants and stores with 1 outlet. Have multiple outlets? Reach out to our team who will be happy to set you up with preferred pricing.

If you an agency and looking to use Jumper for more than 10 clients please fill the form here to schedule a call with our marketing team.

Our free support is available for Facebook Messenger and web. Interested in other platforms? Reach out to our team who will be happy to set you up with preferred pricing.

1. To ensure we are able to serve you the best, we are offering the following features to all accounts signing up under the Covid-Support initiative.

  • Online ordering for pick-up and delivery via Facebook Messenger and web.
  • Payment gateway integrations. (availability will differ based on geographies)
  • Order management – process orders as accepted, preparing, out of delivery, or cancelled, and send automate message updates to customers.
  • Live chat for Messenger & Web, with ability to share menu, request payments and view customer details.
  • Loyalty and discounts – create discounts and order value based loyalty rewards.
  • User accounts – 2 User role/account
  • Free website: see example.

2. Additionally, the following features are available on request.

  • Bot builder – build custom bots to generate leads and engage customers (Up to 2 active bots included).
  • Comment replies: Automatically respond to customer comments on your Facebook post.

Yes you can simply print a QR and place it on your store. Your customers can scan the QR and place their order, while maintaining distance from each other.

No, since most delivery services don’t have open API’s we are currently not integrated with any such service. We understand that you may require such services to serve customers best, and recommend that you manually add your orders to the delivery service if they have the provision. We are working to curate a list of delivery service providers across the globe who offer this flexibility, if you have any recommendations please suggest it here.

If you are currently managing more than 10 businesses, and are looking to offer our free Covid-support service to your customers, you can reach out to us here for an official partnership and additional support initiatives.

If you are looking to offer this to multi-store outlets or enterprise accounts, please contact our sales to discuss your requirements and additional support for multi-outlet settings, multiple-menu settings, multi-channel support, multi-language support, multi-agent support, bot builder, automated responses, Natural Language Processing and Machine Learning.

Yes you can setup timings when you will accept pre-orders and menu items available for pickup.

After 3 months, we would re-evaluate the global situation and our ability to continue absorbing costs towards the initiative. In case we are not able to continue our support, we would charge either $30/mo or 2% of per sale whichever is higher and you will have the full discretion to cancel your account at any given time.

Being a lean team, we might not be able to support and assist everyone individually. To best help you, we are releasing out a series of online tutorials, videos and partnering with agencies to help you with the onboarding and support requests. Besides this, if you need any help we recommend to email us with all details, as our live chat associates might not be able to immediately address your concerns due to a higher than usual volume of requests.



Have more questions? Check our FAQs or contact our support
svg
svg
svg
svg